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workshops

 Team Building & Development including Intercultural Aspects

The Targets

For newly formed working groups the first task is TEAM BUILDING: to manage the transformation
.from a group of individuals to a high performance team. During the course participants learn more
.about themselves and others. Using self-administered inventories, they are able to identify their
.own style, as well as to categorise styles of other members, together with intrinsic and
.extrinsic motivating factors which influence team work and affect the member’s zeal in performing
.their various functions.

For existing teams who have been working together for some time, the task is team development:
.to establish a learning system, in order to maintain and improve efficiency and effectiveness
.of the team. This includes methods, instruments and rules for problem solving and resolving of
.conflict situations. The participants are involved in formulating vision-mission statements,
.in clarification and negotiation of functions, identification of helping and hindering factors
.and in action planning to strengthen and motivate teamwork.

Understanding cultural differences and knowing how to deal with them has become crucial
.for project management. Although management science originates mainly from Anglo-Saxon cultures;
.it has been largely influenced by various other parts of the world. Taking these theories and concepts
.from one culture to the other requires adjustment.


The Results
After completing the training program you will be able to:

Recognise how your own cultural background biases his/her behaviour.

Differentiate between your own cultural background and that of others involved in their work.

Know the steps, methods and instruments for organising and developing teams.

Be able to monitor team development and to identify, analyse and handle conflict situations.

Clarify the roles and functions of teams.

Generate a common vision for their organisational section amongst the team members.

Know the rules and techniques of good communication for meetings, person-to-person staff talks,
. conflict and mediating sessions.
 
 
The Training Concept

The focus of this training workshop lies in the transfer of team skills with a strong emphasis
on action learning. This workshop will be conducted in small working groups, in-house course
or at location of your own convenience not exceeding 15 participants, over a period of 3 – 5 days
(depending on your specific needs).

  
The Contents

 Characteristics of efficient and effective teams and the stages of team development

Team management tasks and instruments

Communication techniques for:

person-to-person talks (e.g. application interviews, performance appraisal,
.feedback and correction meetings, advisory dialogue)
.group sessions (conflict meeting, mediation session)

External & internal communication (presentation, reporting, nego­tiation)

 Conflict management techniques

 Theoretical explanation of cultural differences (e.g. Hofstedes 5 D Model).

 Elaboration of practical consequences for a joint management approach.


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.© Pro Consulting & Training.Axel Boehm .Tel. +49 (0)1525-4026445.E-Mail: pct@boehmaxel.de.Imprint